Sự Hài Lòng Của Khách Hàng Tại Nha Khoa Herident: Chìa Khóa để đạt được Nụ Cười Hoàn Hảo

At Herident Dental Clinic, we understand that customer satisfaction is the key factor that helps us grow and establish our position in the field of dental care. With the slogan “Your Smile – Our Passion – Our Pride,” Herident constantly strives to provide the best service experience for our customers.

Top-tier Quality

Herident Dental Clinic is proud to have a team of doctors, including PhDs, master's degree holders, and resident doctors at Hanoi Medical University Hospital, as well as professional, experienced doctors who have been thoroughly trained in oral and maxillofacial surgery. We always update the latest techniques and technologies in the field of dentistry to ensure optimal treatment results for all customers. Additionally, Herident invests in state-of-the-art equipment to ensure that all treatment procedures are conducted safely and accurately.

According to a random survey of 34 customers who used dental services from February to May 2024, with a scale of 1 to 5 corresponding to the answers “Strongly disagree – Disagree – Average – Agree – Strongly agree.” The results showed that 97% of responses indicated that the treatment room was clean and fully equipped with necessary facilities.

Attentive Service Attitude

The dedicated and attentive service attitude of Herident's staff has left a lasting positive impression on customers. We always listen and promptly address all customer needs and preferences. The kindness and attention to detail in every small aspect are key factors that have earned Herident the full trust of its customers.

94.2% of customers surveyed from February to May 2024 said that “The staff are quick and enthusiastic.”

Good Price

Understanding that cost is one of the key factors influencing customer decisions, Herident Dental Clinic always maintains transparency and ensures reasonable, competitive pricing. We also regularly offer attractive promotions and discounts to thank our customers and make high-quality dental care services more accessible to everyone.

Comfortable Space, Short Waiting Time

Herident focuses on investing in modern, comfortable, and clean clinic spaces. Customers will feel relaxed and comfortable from the moment they step into the clinic. We also optimize appointment scheduling and treatment processes to minimize customer waiting times.

91.1% of customers surveyed in the above survey stated that: “There is no long wait when visiting Herident Dental Clinic.”

Good Reviews from Customers

Customer satisfaction is the clearest proof of the quality of Herident Dental Clinic's services. Many customers have trusted Herident and shared positive feedback:

Ms. Hoài Ngọc (Hanoi): “It only took 10 minutes to extract my wisdom tooth. I really didn't feel anything. I give the tooth extraction service 10 points.”

Nearly 100% of surveyed customers intend to return to Herident Dental Clinic and will recommend their relatives and friends to receive dental care at a reputable facility:

Herident Dental Clinic's Commitment

With the motto “Your Smile – Our Passion – Our Pride,” Herident Dental Clinic is committed to continuously improving service quality and meeting all customer needs to the best of its ability.